All Mamas&Dadas™ orders are usually delivered Monday to Friday between 9 am and 5 pm. As every order is unique, shipping costs will vary depending on the size, weight, and destination of your chosen items.
Average delivery times
USA: 3 – 5 business days
Canada: 5 – 10 business days
World: 10 – 20 business days
Your order will be sent out on average within 4 days of ordering.
International shipments may incur customs fees. For each country the customs policy is different, and the fee is usually based on a variety of factors like weight, value, and size.
We do not take responsibility for customs fees.
Order never arrived
If your order didn't end up arriving, be sure to let us know!
First, check your shipping confirmation and check that you had entered the correct address. If the address was incorrect, though we'd be happy to send you another order to the correct address, it will have to be at your cost.
If the shipping address was correct, get in touch with us at firstname.lastname@example.org noting your order number. We'll see what can be done.
Please note that on special occasions, like holidays or large sales events there might be a slight delay in processing your orders. Be assured that you as a client and your business are very important for us and we will make every effort to process your orders as quickly and smoothly as we can.
Please carefully review your shipping information before placing an order.
Multiple Shipping Addresses
To ship to multiple addresses please create separate orders.
We make every effort to ship your order with no excess packaging, however, in some cases, your products may arrive in multiple packages.